Best Western Plough and Harrow Hotel

Thanks to the friendly folks at P&H we were fortunate to be upgraded for this stay, the room had a very comfortable bed & was surprisingly quiet. Overall the P & H rooms are a little tired, so we usually only stay when the prices are much better than the Delta / Park Regis, but this time the room was very comfortable - we recommend the 'deluxe' grade! The P&H staff are always welcoming and the public areas / rooms have aways been very clean.

Love the garden and terrace. Welcome respite from the city. Chose central location for ease of public transport. Metro train and buses at hand. Cars reduced due to city toll. Many places of interest nearby , Barber Institute at Birmingham University, Black Country Museum, Birmingham Museum and Art Gallery, Aston Hall - accessible by train or bus. Jacobean furnished in the style of the period, near Aston Villa football club for sports fans. Good range of restaurants. I like the Garden House, Hagley Road short walk out from the city.

The hotel was ideally situated a few hundred metres from the Edgbaston tram stop. Tram rides into and from town were every 10minutes or so and all day tickets were inexpensive. Although the hotel was situated just off a busy main road it was not bothered by traffic noise. Our bedroom was situated at the end of a far corner of the building, along a a maze of stairs and corridors. The ensuite bedroom was a good size, clean and warm, with plenty of storage space for our clothes. A choice of continental or cooked breakfast was on offer on a help yourself basis. Freshly cooked, with plenty of choice. The hotel bar was well stocked. The management and staff were friendly and very helpful.

The original part of the building is beautiful The night manager, Miles, and the day time reception Tom, were both really good. Both were very professional, very approachable, helpful, friendly and efficient, they made our stay The refurbished rooms are pleasant enough The breakfast was ok

An interesting Victorian front of the hotel. It was surprisingly quiet in the rooms, despite the front of the hotel being on a busy road. The English breakfast was freshly cooked and very nice. There is a Morrison's supermarket down the road. The hotel has parking and is located just outside the Clean Air Zone (useful if you have a car that would be charged).