Best Western Plough and Harrow Hotel
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Apa Kata Tetamu
It was the happy, kind, helpful staff that made my stay here a good experience especially Tom who always went above & beyond.The room was spacious & clean with good facilities, TV, hairdryer, kettle, iron & ironing board. Plenty of space with a desk to study & bed was really comfortable. Great powerful shower over bath, plenty of towels. Stayed here for 2 weeks only had breakfast twice but was lovely & enough to choose from. Location was perfect for me as needed to be near Stonebridge college which was a 5 min walk & only 10-15 min walk to city centre & 5min to tram stop.
Claire
Julai 2025
Hotel is old an tired but the staff make up for it in friendliness and helpfulness. I have stayed here before and the room I had this time was much nicer (in the main building). The bed is comfy, the wifi reliable and its pretty quiet. The area is good as its on the edge of the city and close to Edgbaston village.
Rambo_uk
April 2025
Thanks to the friendly folks at P&H we were fortunate to be upgraded for this stay, the room had a very comfortable bed & was surprisingly quiet. Overall the P & H rooms are a little tired, so we usually only stay when the prices are much better than the Delta / Park Regis, but this time the room was very comfortable - we recommend the 'deluxe' grade! The P&H staff are always welcoming and the public areas / rooms have aways been very clean.
Anonymous
Mei 2025
This hotel was really nice, I loved the vintage decor and the staff were super friendly. I would stay here again based on the interior alone. The place had a very cozy atmosphere to it.
Rebekah
Julai 2025
A pleasant atmosphere with friendly staff. Our room was very spacious and clean, with tea/coffee facilities and at least a 50 inch tv. The breakfast was buffet style with plenty of choice of cereals, fruit juice, coffee etc and hot food in a large old fashioned dining room. The lounge and bar area were in keeping with a bygone era, as was the general feel of the hotel We enjoyed our stay very much.
Heather
Ogos 2025
It didn’t feel uncomfortable and overly modern like most hotels nowadays. It had a comfortable and welcoming feel and the staff were friendly and nothing was too much for them. We arrived back at the hotel at around 1am after an event to be greeted by the night staff and he was lovely. Offered us iced water, if we’d like to book breakfast for the morning and wished us safe travels for our drive home the next day. And the wonderful lady at the front desk (09/05) was so helpful- really made the stay very welcoming.
Raechel
Mei 2025
Love the garden and terrace. Welcome respite from the city. Chose central location for ease of public transport. Metro train and buses at hand. Cars reduced due to city toll. Many places of interest nearby , Barber Institute at Birmingham University, Black Country Museum, Birmingham Museum and Art Gallery, Aston Hall - accessible by train or bus. Jacobean furnished in the style of the period, near Aston Villa football club for sports fans. Good range of restaurants. I like the Garden House, Hagley Road short walk out from the city.
Janet
Ogos 2024
HOTEL , lovely decor, clean , and welcoming. The staff excellent, Tom on reception went over and above with his excellent customer service skills and knowledge. Breakfast was lovely , eggs cooked as requested so they are fresh from the pan x Lovely hotel stay for my 1st week ...looking forward to my 2nd week of training as a FHP as the college is near by , without any doubt am sure my 2nd stay with be comfortable and delightful as the 1st stay . Nicola.G
Anonymous
Julai 2025
Beautiful hotel, very comfortable and clean. Close to tram stop or a 15 Min walk into the city. Ample secure parking
Michelle
November 2024
The hotel is looking a little tired, is in need of an update and some maintenance, but was generally clean and tidy. Bed was comfy and room was quiet. The staff in the reception, bar and restaurant were superb, they exceeded our expectations in every manner. Drinks selection in the bar was decent and the prices were very fair.
Anonymous
Julai 2025
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